• 1. Introduction

    Welcome to Mochi Travel! By accessing or using our app and website, you agree to be bound by these Terms & Conditions. Please read them carefully before using our services. If you do not agree with any part of these terms, please do not use our app or website.

    2. Use of Services

    Mochi Travel provides resources and information to help international travelers navigate and explore China. The content we offer, including maps, guides, and cultural insights, is intended for general informational purposes only. We do our best to keep our information accurate and up-to-date, but we do not guarantee the completeness or reliability of the content provided.

    3. User Information

    When you contact us via our web form or sign up for our newsletter, you may be asked to provide personal information such as your name and email address. By providing this information, you agree to receive communications from Mochi Travel related to your inquiry or subscription. You are responsible for ensuring that the information you provide is accurate and up-to-date.

    4. Privacy

    Your privacy is important to us. Please review our Privacy Policy below for details on how we collect, use, and protect your information.

    5. Intellectual Property

    All content, including text, graphics, logos, and images provided by Mochi Travel, is the property of Mochi Travel or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content on our app or website without our express written permission.

    6. Limitation of Liability

    Mochi Travel is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our app, website, or any information provided therein. Use our services at your own risk.

    7. Changes to Terms

    We may update these Terms & Conditions from time to time. Any changes will be posted on this page, and your continued use of our services after such changes have been made constitutes your acceptance of the new terms.

    8. Governing Law

    These Terms & Conditions are governed by and construed in accordance with the laws of United Kingdom, without regard to its conflict of law principles.

  • 1. Introduction

    At Mochi Travel, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our app or website, in compliance with the General Data Protection Regulation (GDPR).

    2. Information We Collect

    • Personal Information: When you contact us via the web form or sign up for our newsletter, we collect personal information such as your name and email address. This information is voluntarily provided by you and is used solely for the purpose of responding to your inquiries or sending you updates via our newsletter.

    • Usage Data: We may also collect non-personally identifiable information about how you use our app and website, such as your IP address, browser type, and the pages you visit. This information helps us improve our services and user experience.

    3. Legal Basis for Processing

    We process your personal data based on your consent, which you provide when you fill out our web form or sign up for our newsletter. You have the right to withdraw your consent at any time by contacting us at info@mochi.travel.

    4. How We Use Your Information

    • To Communicate with You: We use your name and email address to respond to your inquiries and to send you our newsletter if you have subscribed.

    • To Improve Our Services: We use usage data to analyze trends and improve the functionality of our app and website.

    5. Sharing of Information

    We do not share, sell, or rent your personal information to any third parties. Your information is used exclusively by Mochi Travel for the purposes outlined in this Privacy Policy.

    6. Data Security

    We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

    7. Your Rights Under GDPR

    If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

    • Right to Access: You can request access to the personal data we hold about you.

    • Right to Rectification: You can request that we correct any inaccuracies in your personal data.

    • Right to Erasure: You can request that we delete your personal data under certain conditions.

    • Right to Restrict Processing: You can request that we limit the processing of your personal data under certain conditions.

    • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

    • Right to Object: You can object to the processing of your personal data under certain conditions.

    To exercise any of these rights, please contact us at [Your Contact Email]. We will respond to your request within one month.

    8. Cookies

    We may use cookies to enhance your experience on our website. Cookies are small files stored on your device that help us recognize you and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

    9. International Data Transfers

    As Mochi Travel operates globally, your personal data may be transferred to and processed in countries outside of the EEA. We ensure that any international transfers of your data are conducted in accordance with applicable data protection laws, including GDPR, and that appropriate safeguards are in place.

    10. Changes to This Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the last update will be indicated at the top of the policy. Your continued use of our services after any changes are made constitutes your acceptance of the revised policy.

    11. Contact Us

    If you have any questions or concerns about our Terms & Conditions or Privacy Policy, please contact us at info@mochi.travel. We’re here to help!